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Privacy Policy

 Thank you for visiting our website. You are currently visiting the website of Hotel Mille Colonnes.

There are situations where we ask for information from you, such as to correspond with you or to process your booking/reservation. If desired, we will inform you about our offers via our e-mail service. Of course, we handle all (personal) data very carefully. You can read the privacy policy below.

 Hotel Mille Colonnes, located at Martelarenplein 5, B-3000 in Leuven (Belgium), is responsible for the processing of personal data as shown in this privacy policy.

Contact details:

Personal data that we process

 Hotel Mille Colonnes processes your personal data because you use our services and/or because you provide this information to us yourself, for example to correspond with you or to process your reservation.

 Below is an overview of the personal data that we process:

  • First and last name
  • Gender
  • Address information
  • Telephone number
  • E-mail address
  • Data on your activities on our website
  • Internet browser and device type

Special and/or sensitive personal data that we process

 Our website and/or service does not intend to collect data on website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in their children’s online activities to prevent the collection of data about children without parental permission. If you are convinced that we have collected personal data about a minor without such permission, please contact us at info@hotelmillecolonnes.be and we will delete this information.

For what purpose and on what grounds we process personal data

 Hotel Mille Colonnes processes your personal data for the following purposes:

  • To be able to call or e-mail you if necessary to perform our services
  • Processing your reservation and handling it as optimally as possible and to get an idea of any additional wishes you may have.
  • To inform you about changes to our services and products
  • Hotel Mille Colonnes analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.

Automated decision making

 Hotel Mille Colonnes does not make decisions based on automated processing on matters that can have (significant) consequences for individuals. These are decisions taken by computer programs or systems, without involving a human being (for example an employee of Hotel Mille Colonnes).

 Hotel Mille Colonnes uses the following computer programs or systems:

  • Google Analytics

How long we retain personal data  Hotel Mille Colonnes does not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

  • Personal data from our contact form and e-mails: we retain this data for as long as is necessary for the relevant communication and to comply with legal obligations.
  • Personal data for the execution of a contract or agreement

 

Cookies, or similar techniques, that we use

 Hotel Mille Colonnes uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Hotel Mille Colonnes uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked for your permission to place them.

 You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information that was previously saved via the settings of your browser.

 

Data access, modification, or deletion

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for the processing of your personal data by Hotel Mille Colonnes or to object to the processing of your personal data by Hotel Mille Colonnes and you have the right to data portability. This means that you can make a request to us to send the personal data we have on you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request to withdraw your consent or object to the processing of your personal data to info@hotelmillecolonnes.be To ensure that the access request is made by you, we ask you to send a copy of your identity document with the request. Make a copy of your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number. This is to protect your privacy. We will respond as soon as possible, but within four weeks, to your request. Hotel Mille Colonnes would also like to point out that you have the option to file a complaint with the national supervisory authority, the Authority for Personal Data. This can be done via the following link: https://www.gegevensbeschermingsautoriteit.be/burger/startpagina

How we secure personal data

Hotel Mille Colonnes takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us via info@hotelmillecolonnes.be”